Love the bag but want a few things tweaked? 

Have a specific fabric or style of bag in mind?

Send me an email and let me build you a bag!

HOW IT WORKS

  • Send me an email through this website
  • We work out the details 
  • A design, timeline and price is agreed upon 
  • Payment is made and production begins
  • Photos of your bag are provided when production ends
  • Your bag is shipped and tracking information is provided

PERSONAL FABRIC
When possible, and if there is time in my schedule, I’m happy to make a bag using a fabric you’d prefer. Please contact me first to see if I can locate the fabric locally before trying to find it online.  Pricing and scheduling will vary for custom fabrics.   

If you're curious about what fabrics I've got in my stash, please check out the available fabric on my Facebook album  

Do you need information about sizing?  Click on the button for a handy visual guide

PAYMENT POLICY

Payment is due at the time of order. All orders are custom made and production does not begin until your order is placed.

PRODUCTION/CONSTRUCTION/TURN-AROUND-TIME
Usually, the time to build a new bag takes as little as just a few days.  But often, the production time for a custom order can vary, depending on the availability of the items and materials that will be used to build your new bag. If your bag requires longer than a week to build, you will receive regular updates (and photos when possible) via email or SMS texting by phone.  I try to work closely with you every step of the way to guarantee you will be happy with your new bag.

REFUND POLICY
I work really hard to ensure you receive a quality item. If you are not satisfied, you may return non-personalized custom made items in my shop within 14 days of receiving the shipment for a refund (less shipping).  Custom monogrammed or personalized items, or items that have fabrics that are special ordered cannot be returned or exchanged as these are one of a kind made just for you! 

SHIPPING
To insure you are always aware of the status of your shipment, you will receive a tracking number for all shipments, and can log in on my website to view the status of your order.  I try to make sure that packages are carefully shipped and handled in the best manner possible.  However, I cannot provide refund for lost packages.  I will, however, provide you with any information necessary to locate a lost or delayed package.